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Create Insurance C/O BHIB Ltd
AGM House, 3 Barton Close,
Grove Park, Enderby,
Leicester, LE19 1SJ
Complaints
We intend to provide you with excellent customer service and are committed to ensuring that all our customers receive fair treatment. If we fall short of your expectations please contact our Compliance Officer, in writing by email to complaints@createinsurance.co.uk. When dealing with your complaint we will follow our complaint handling procedures, a copy of the procedures is available upon request.
If we cannot settle your complaint with us, you may be entitled to refer to the Financial Ombudsman Service (FOS). More information about the Financial Ombudsman can be found by visiting the FOS website at www.financial-ombudsman.org.uk
Please note that FOS will only be able to consider your complaint after we have had the opportunity to review and resolve your complaint.
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Address
AGM House3 Barton Close
Grove Park, Enderby
Leicester
LE19 1SJ
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Types of cover
Create Insurance is a trading name of BHIB Limited. Registered office is AGM House, 3 Barton Close, Grove Park, Enderby, Leicester LE19 1SJ. BHIB Limited is registered in England and Wales number 829660. Authorised and regulated by the Financial Conduct Authority under registration number 116675. For more details you can check the Financial Services Register by visiting www.fca.org.uk. We are covered by the Financial Ombudsman Service. You can find out more at www.financial-ombudsman.org.uk.
*All premiums quoted include Insurance Premium Tax (IPT) at the prevailing rate
**Examples on this page are for illustrative purposes only and are based on the assumption of purchasing certain products and levels of cover
***Any insurance payments are subject to the terms and conditions of your policy
